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Business Phone Systems and Telecoms in Brighton
A cloud VoIP phone system for Brighton and Hove businesses, on your desk phones, laptops, mobiles and Microsoft Teams. From £14 per user per month with UK calls included, set up and supported by our own team, just along the coast.
Mobile appYour business number on iPhone and Android. Customers see the company number, never your personal mobile.
Desktop appCalls, chat, contacts and call history in one window on Windows or macOS.
See who is callingCalls pop up with the caller’s name from your shared contacts, so you can answer by name.
Desk phonesRent or buy. We set them up with your numbers and call groups, so they ring from day one.
£14
Per user per month, ex VAT
UK calls
Landlines and mobiles included
30 days
Rolling contract, or 12 to 36 months
Since 2015
Supporting Sussex businesses
Phone systems for Brighton and Hove
A phone system built for how Brighton works.
Brighton businesses move fast and run lean. Studios and agencies with half the team at home, shops and cafés with one landline behind the counter, practices whose reception is swamped every morning. We move you to a cloud phone system that rings on every device, queues callers politely and switches its own opening hours.
We keep your 01273 numbers, design your menus and call groups, and set up desk phones before they arrive so they ring from day one. Almost everything is done remotely, and when something needs a visit, an engineer comes over from our Arundel office, whether you are in the North Laine, Kemptown or Hove.
We already run one phone system across a law firm’s Brighton and London offices, and the same team can look after your broadband, mobiles and IT. See our IT support in Brighton if that would help too.
- Keep your 01273 numbers
- Desk phones set up before delivery
- One clear monthly price
- Support from our own UK team
What every Brighton licence includes
The whole phone system, for one price per user.
Every user gets the same features on one licence, with no upgrade tiers and nothing extra for the useful bits. See every feature of our business phone system.
Apps on every device
Desktop and mobile apps, plus certified desk phones to rent or buy. Your business number goes wherever your team does.
Menus and opening hours
Greetings, “press 1” menus and lunch, evening and bank holiday schedules that switch by themselves.
Call groups and queues
Ring people together or in order, tell callers their place in the queue, or offer a call back.
Recording and reporting
Record calls, see answered and missed calls by person and hour, and watch live wallboards.
Microsoft Teams and 365
Microsoft 365 sign-in, calendar-based status and presence shared with Teams, or Teams Phone if you prefer.
Secure and supported
An ISO 27001 certified platform, encrypted apps and a Cyber Essentials Certified team looking after it.
Call flows
Every call answered, day or night.
Menus, opening hours, call groups and voicemail work together and switch automatically with the time of day. Try it: this is how a call to a typical small business is handled right now.
- Opening hours, lunch cover and bank holidays switch by themselves
- Call groups ring together or in order, on every device
- Urgent calls reach an on-call mobile out of hours
- Voicemail lands in your inbox with a written transcript
Incoming callto your main number
10:24amRight now a call to your business would be answered by your team.
- Welcome messageThanks for calling. Press 1 for sales, 2 for support.
- Rings your sales teamDesk phone, laptop, mobile and Teams ring together
- No answer in 20 seconds?Moves to the next group, then to voicemail
Answered on the mobile app
Example call flow. Yours is built around your hours, your team and your menu.
Business phone system pricing
One price per user, published up front.
£14 per user per month, excluding VAT, with every feature and UK landline and mobile calls included. Pick how long you want to commit for; the monthly price is the same on every term.
Every feature included
Cloud phone licence
£14per user, per month, plus VAT
For your team: £140 a month
30-day rolling: £140 a month, cancel with 30 days’ notice
- UK landline and mobile calls included
- Desktop, mobile and Teams apps
- Menus, call groups and queues
- Call recording and reporting
- Number porting handled by us
- UK support from our own team
Extras, quoted for you
Only if you need them. We quote these once we know your setup.
- Desk phones and headsets, to rent or buy
- WhatsApp Business and website webchat
- AI assistant for routine calls and chats
- Conversation analysis
- Business broadband or a leased line
Prices exclude VAT. UK landline and mobile calls are included; international calls are not. Phones and connectivity are quoted separately. See our business broadband and leased lines if your connection needs an upgrade.
The Big Switch Off
Brighton’s analogue phone lines are being switched off.
BT and Openreach are retiring the old copper phone network (PSTN), and ISDN goes with it. The migration is due to finish on 31 January 2027, and around 350,000 business premises were still to move in September 2026. Lines that have not moved are expected to go onto a temporary emergency voice service that costs more than a modern digital line.
Source: ISPreview, September 2026.
109days to 31 January 2027
What it can affect
- Phone lines and numbers
- Older card machines
- Intruder and fire alarms
- Lift emergency lines
- Door entry and gates
- Fax machines
A cloud phone system replaces your lines and keeps your numbers. We can check the rest with you.
Business telecoms in Brighton
Phones, broadband and mobile, from one local provider.
Your phone system is only as good as the connection under it, so we supply and look after both. One provider, one bill and one number to call if anything goes wrong.
Business broadband
Fibre broadband for Brighton and Hove offices, studios and shops, with a business router and a connection we check is ready for clear calls before you go live.
From £42.99 a month
Business broadbandLeased lines
A dedicated, uncontended connection with guaranteed speeds, for busy offices and teams on lots of video and phone calls at once.
Quoted for your premises
Leased linesBusiness mobile
SIM-only and handset plans on O2 and Vodafone, with data sized to how your team works and one bill alongside your phones and broadband.
O2 and Vodafone
Business mobileSwitching phone provider
Moving to a cloud phone system, without missing a call.
Most of the work is ours. We plan the move with you and keep your numbers ringing throughout.
01
Free review and quote
We look at your lines, numbers, contracts and how calls come in today, then send one clear monthly price.
02
Design your call flow
Menus, opening hours, call groups and voicemail, set up around how your team actually works.
03
Move your numbers
We handle the porting paperwork with your current provider. Your numbers stay yours.
04
Go live and get trained
Apps installed, phones set up and your team shown the essentials, with our own team on hand afterwards.
Phone systems we run
Businesses that pick up on our phone systems.
Hotel, Arundel
Norfolk Arms Hotel
A historic 37-room hotel in a listed building, with thick stone walls and phones spread across bars, ballrooms and gardens. ATS put desk phones in every room, bar and reception, alongside full-property WiFi and monitored security.
Read the case study
Solar and EV installer, Littlehampton
“ATS Connection manages our IT, cyber security and VoIP, giving us one team to rely on across the business. As a solar installation company, our staff need dependable systems and communications both in the office and when working remotely.”
Mark Stevenson, Director, Bright Spark Energy
Vet practice, Gosport
Neighbourhood Vet
“With 13 staff relying on our systems throughout the day, reliability is really important to us.”
Adrian Ward MRCVS, Neighbourhood Vet
IT for vet practices
Museum and charity, Arundel
Arundel Museum
An inconsistent phone setup and unreliable broadband were making communication difficult. We took over the museum’s phones and broadband, moved it to Microsoft 365 and fixed the problems a previous provider left behind.
Read the case studyLaw firm, two offices
Brighton and London, one phone system
A 23-person law firm with offices in Brighton and London. We run its IT, cyber security, phones and broadband under one contract, with both offices connected as one phone system and held to the same standard.
IT for law firmsWe have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
Trusted by businesses including
Free No obligation One clear price
Get a phone system quote for your Brighton business
Tell us how many people need a phone, which numbers you have and how calls come in today. We will come back with one monthly price and a plan for moving your numbers.
Business phone systems in Brighton
- Check your numbers, lines and contract dates
- Design menus, call groups and opening hours
- Check your internet connection is ready
- Plan the switch-off for alarms and card machines
Cyber Essentials Certified
Microsoft Partner
Get your phone system quote
Tell us how many users you have and what you use today. We reply within one working day with one clear monthly price.
Get your phone system quote
Tell us how many users you have and what you use today. We will reply with one clear monthly price.
Tell us what you need. It takes a minute.
A named engineer reviews it, not a call queue.
We reply within one working day with honest next steps.
Thanks, your message has been received.
FAQ
Business phone systems in Brighton: common questions
Straight answers for Brighton businesses. For the full picture, see our business phone systems page and the Big Switch Off guide.
Do you install business phone systems in Brighton?
Yes. We set up cloud phone systems for businesses across Brighton and Hove, from the city centre, The Lanes and North Laine to Kemptown, Preston Park and Portslade. Most of the setup is done remotely and desk phones arrive ready to use. When a visit helps, an engineer comes over from our Arundel office.
Can we keep our 01273 Brighton number?
Yes. We move your existing 01273 numbers across from your current provider, along with any 0800, 0333 or other numbers, and handle the porting paperwork. We plan the switchover so your numbers keep ringing throughout.
How much does a business phone system cost in Brighton?
Our cloud phone system is £14 per user per month, excluding VAT, with every feature and UK landline and mobile calls included. The price is the same on a 30-day rolling contract or a 12, 24 or 36-month term. Desk phones and headsets are optional, to rent or buy, and quoted separately.
Do you cover Hove as well as Brighton?
Yes. Businesses in Hove, Portslade and Shoreham-by-Sea get exactly the same service, prices and support as Brighton, and we also look after firms in Lewes.
Can our phone system cover offices in Brighton and somewhere else?
Yes. Offices in different places can share one phone system, with extension dialling between them and one main number. We run exactly that for a law firm with offices in Brighton and London.
Do you supply business broadband in Brighton too?
Yes. Business broadband in Brighton starts from £42.99 a month, and we also supply leased lines and O2 and Vodafone business mobiles. Having one provider for the phones and the connection means one bill and no finger-pointing if call quality drops.
What happens to Brighton phone lines in the Big Switch Off?
The analogue network is being retired across the UK, Brighton included, and the migration is due to finish on 31 January 2027. Lines that have not moved are expected to go onto a temporary emergency voice service that costs more than a digital line. A cloud phone system keeps your numbers working, and our free switch-off checker flags alarms and card machines that may need attention.
Does it work with Microsoft Teams?
Yes. The phone system signs people in with their Microsoft 365 account, uses their calendar to set their status and shares presence with Microsoft Teams. If you would rather make every call inside Teams, we also set up Teams Phone using Direct Routing or Operator Connect.
