IT Solutions for Arundel Museum
Discover how ATS Connection transformed Arundel Museum’s IT infrastructure, streamlining their processes, enhancing communication, and providing reliable ongoing support to help them focus on preserving the rich history of Arundel.
Customer
Arundel Museum is a community-run museum that celebrates the rich history and heritage of Arundel, West Sussex. It is a key cultural institution that serves as an educational hub for visitors and residents alike, showcasing exhibitions, artefacts, and events.
Challenge
When Arundel Museum approached ATS Connection, they were facing several challenges with their IT setup. Their previous IT company had caused a number of costly errors, leading to inefficiencies in their day-to-day operations. The lack of a streamlined system was creating hurdles in communication and productivity, while outdated infrastructure made it difficult for the museum to operate at its full potential.
The museum also required reliable broadband and VoIP phone systems to support their staff and ensure seamless communication with visitors and other stakeholders. They needed a proactive IT partner who could simplify their processes, improve efficiency, and provide ongoing support to keep everything running smoothly.
Solution
The solution implemented by ATS Connection involved a complete overhaul of the museum’s IT infrastructure, addressing each challenge with expertise and care. The key components of the solution included:
- Office 365 Migration:
We migrated the museum’s data and systems to Microsoft Office 365, providing them with a secure and user-friendly platform. This improved collaboration, simplified processes, and gave the team access to advanced tools to enhance their operations. - Broadband and VoIP Phone System:
ATS Connection took over the museum’s broadband and VoIP phone systems, ensuring reliable connectivity and seamless communication. The new setup allowed staff to work more effectively and maintain clear communication with stakeholders. - Error Rectification:
During the onboarding process, we conducted an in-depth assessment of their existing systems and identified costly errors made by the previous IT provider. These issues were rectified to eliminate inefficiencies and ensure a stable, secure IT environment. - Ongoing IT Support:
ATS Connection now provides ongoing IT support to Arundel Museum, including proactive monitoring, maintenance, and quick resolutions to any issues that arise. This ensures that their systems remain secure and efficient, allowing them to focus on delivering a great experience to their visitors.
Results
Since partnering with ATS Connection, Arundel Museum has seen significant improvements in its IT infrastructure and day-to-day operations. Processes are now streamlined, communication is seamless, and the museum is equipped with reliable systems that support their mission of preserving and sharing the history of Arundel.
ATS Connection’s proactive approach and ongoing support ensure that the museum remains operational and efficient, leaving the staff to focus on what matters most—celebrating the heritage of their community.
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ATS Connection are the leading IT Solutions provider in the South. Offering Business IT Support, Cyber Security and Telecoms to businesses of all shapes and sizes.
Contact
15 Old Printing House Square
Tarrant Street
Arundel
West Sussex
BN18 9JH
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