Case Study
How ATS helped Norfolk Estate improve reliability, security & operational efficiency
The Norfolk Estate Offices manage properties across Arundel, including a private residence and the historic East Wing of Arundel Castle. ATS Connection delivered full-property wireless connectivity, faster broadband and modern VoIP systems overcoming thick stone walls, listed building restrictions and legacy infrastructure in one of our most unique projects.
THE CHALLENGE
At the private residence, previous technicians
had rushed the installation. Bedrooms had
no wireless connection, two broadband lines
were running simultaneously (wasting money),
and speeds were mediocre at best. After
resolving that, ATS was asked to tackle Arundel
Castle’s private East Wing: a far more difficult environment with 3-foot thick stone walls, no
mobile signal on lower floors, no ethernet
ports, two slow broadband lines at opposite
ends, and strict rules preventing visible
equipment or damage to listed windows and
frames.
WHAT ATS DID
For the private residence, ATS installed five
hardwired mesh nodes using existing ethernet
ports to deliver full wireless coverage across
every room. The main broadband line was
switched to a faster SoGEA connection, the
second line was deactivated to cut costs, and
four Yealink T53W wireless VoIP phones were
installed with original numbers retained. For
Arundel Castle’s East Wing, a combination of
mesh nodes and directional dishes was
deployed across three floors using two divided networks. When kitchen interference persisted
despite testing different placements and
frequencies, a discreet hardwired path was run
through two rooms and under floors dramatically boosting speeds and improving connectivity for surrounding nodes.
THE RESULT
The private residence now enjoys fast, reliable
wireless internet in every room with a modern
VoIP phone system and reduced broadband
costs. The East Wing of Arundel Castle one
of the most challenging wireless environments
ATS has encountered, now has full
connectivity across all three floors with a
matching VoIP system that connects
seamlessly with the residence. Residents report
the connection has been the best ever.
Full Cover
Every room connected
Faster
SoGEA broadband upgrade
VoIP
Modern phone system
Castle
East Wing fully online
SERVICES DELIVERED
The ATS services behind this engagement
A coordinated mix of managed IT, cyber security and Microsoft 365 expertise, delivered as
one partnership
Free • No obligation • Senior engineer • 30 minutes
Book a Cyber Security Review
A confidential, no-obligation conversation with one of our principal engineers,
focused on identifying security gaps, improving Microsoft 365 protection, reducing
operational risk and strengthening business continuity.
What you’ll get from your review
- Identify critical security gaps
- Improve Microsoft 365 protection
- Reduce operational & ransomware risk
- Map a clear, costed cyber roadmap
What clients say
Rated 5.0 on Google by Sussex businesses.
★★★★★
We have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
MichelleNorthgate PropertiesGoogle ★ 5.0
★★★★★
Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
VickyCallatech EngineeringGoogle ★ 5.0
★★★★★
ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
NicholasNorfolk Arms HotelGoogle ★ 5.0
