Case Study
How ATS helped Timothy Roe improve reliability, security & operational efficiency
Timothy Roe is a renowned luxury jewellers based in Chichester. ATS Connection overhauled their entire IT environment during a shop revamp installing a modern server cabinet, upgrading hardware, building a solid mesh network, and fortifying cyber security so the team could focus on delivering an exceptional customer experience.
THE CHALLENGE
Timothy Roe’s IT infrastructure had become
outdated and was no longer meeting their
evolving needs. Frequent system crashes,
sluggish performance, and inadequate data
storage had become major impediments to
day-to-day operations. During a shop revamp,
they needed a comprehensive IT upgrade to
bolster efficiency and ensure data security
without disrupting the business.
WHAT ATS DID
ATS recommended and installed a modern
server cabinet that improved airflow and
reduced heat-related issues, ensuring server
stability and longevity. Aging workstations and
servers were replaced with high-performance
hardware to boost speed and reliability. The
network infrastructure was completely
overhauled with all-new access points creating
a solid mesh network for seamless
communication and uninterrupted access.
Finally, cyber security was fortified with
firewalls, intrusion detection systems, and
employee training to mitigate potential threats.
THE RESULT
Timothy Roe now operates on a modern,
stable IT platform with fast-performing
hardware, reliable mesh networking, and
robust cyber security. System crashes and
sluggish performance are a thing of the past,
and the team can confidently focus on serving customers in their newly revamped Chichester
boutique.
Stable
Server & hardware refresh
Fast
High-performance workstations
Secure
Firewalls, IDS & training
Seamless
Solid mesh WiFi network
SERVICES DELIVERED
The ATS services behind this engagement
A coordinated mix of managed IT, cyber security and Microsoft 365 expertise, delivered as
one partnership
Free • No obligation • Senior engineer • 30 minutes
Book a Cyber Security Review
A confidential, no-obligation conversation with one of our principal engineers,
focused on identifying security gaps, improving Microsoft 365 protection, reducing
operational risk and strengthening business continuity.
What you’ll get from your review
- Identify critical security gaps
- Improve Microsoft 365 protection
- Reduce operational & ransomware risk
- Map a clear, costed cyber roadmap
What clients say
Rated 5.0 on Google by Sussex businesses.
★★★★★
We have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
MichelleNorthgate PropertiesGoogle ★ 5.0
★★★★★
Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
VickyCallatech EngineeringGoogle ★ 5.0
★★★★★
ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
NicholasNorfolk Arms HotelGoogle ★ 5.0
