Business Telecoms, Horsham, West Sussex
Business Telecoms in Horsham
Industry-leading VoIP, fibre broadband and business mobile services for Horsham businesses, one local West Sussex partner for telecoms, connectivity and IT support in Horsham. Keeping your business connected with clients has never been so simple.
CallsHosted & cloud-first
SupportingHorsham & west Sussex
West Sussex HQ
Local West Sussex provider
VoIP · Broadband · Mobile
Full telecoms stack
BT · O2 · Vodafone
Partnering with the best
One bill
Telecoms, connectivity & IT
ATS Business VoIP, horsham
One licence. Everything included
Unlike many business phone systems, ATS includes every feature as standard. No upgrade tiers, no hidden add-ons, no per-feature charges, one fixed monthly cost per user.
ATS Business VoIP
One user licence. One Monthly cost. Every feature included as standard, no upgrade tiers, no hidden charges.
LICENCE
PRICING
CONTRACT
Per user, all features
Single fixed monthly cost
Flexible terms available
INCLUDED AS STANDARD
- Unlimited UK Calls
- Mobile App
- Call Recording
- Real-Time Reporting
- Hot Desking
- Unlimited Concurrent Calls
- Unlimited Devices
- Smart Call Handling
- Microsoft Integration
- Self-Service Portal
- Business Continuty
- UK-Based Support
One licence. One monthly cost. No upgrade tiers, no hidden charges, no per-feature add-ons.
what ats provides in horsham
Business telecoms built for how Chichester works
Hosted voice, collaboration and business connectivity, designed, deployed and managed under one accountable partnership.
Hosted VoIP
Cloud-based phone systems for Horsham businesses, crystal-clear calls, flexible licensing and a full feature set without legacy hardware.
Microsoft Teams Calling
Bring PSTN calling into Teams with Direct Routing or Operator Connect. one platform for chat, meetings and voice.
Business Broadband
Business-grade fibre, FTTP and leased lines across Horsham and West Sussex with proper SLAs.
Remote & Hybrid Working
Calls, voicemail and presence that follow your team between the Horsham office, home and the road.
Mobile Integration
Mobile apps, twinning and SIM-based options so users stay reachable on a single business identity.
Multi-site Communications
Unify Chichester HQ, satellite offices and home workers into one consistent voice platform.
Softphones
Desktop and mobile softphones for users who prefer to work without a physical handset.
Handsets & devices
Curated range of business-grade IP handsets, conference units and headsets, deployed and supported by ATS.
98%
First-call resolution
<2hr
Avg. move/add/change
1
Accountable partner
business outcomes
Communications that support how Chichester businesses actually work
From client calls to hybrid teams, ATS helps Horsham businesses build reliable communication systems that improve responsiveness, reduce friction and make day-to-day work easier, for clients, employees and leadership alike.
Never Miss critical client call in Horsham
Intelligent call routing, group hunt, voicemail-to-email and mobile twinning ensure important calls always reach the right person.
Support office, home and mobile users
One consistent communication experience between your Horsham HQ, home workers and people on the road, no separate systems or workarounds.
Simplify call routing and availability
Clear hunt groups, presence and out-of-hours handling so clients always get a confident, professional response.
Scale users and sites without disruption
Add new starters, offices or departments in days, not weeks, with no rip-and-replace and no surprise capital costs.
One local managed communications partner
Voice, Microsoft Teams and connectivity brought together under one accountable partner, not three separate suppliers.
Modern by design
Modern communications without legacy limitations
Traditional phone systems were built for a single office and a single way of working. ATS designs cloud-first communications that move with your Horsham business, flexible, resilient and built for the way teams actually work today.
- Cloud-first. no legacy on-premise PBX
- Built for hybrid & multi-site teams
- Scales with your business, not against it
- Backed by UK-based engineers, not call centres
Cloud-first systems
Hosted in resilient UK data centres no on-premise PBX, no legacy upgrades, no surprise capital costs.
Hybrid working
Horsham Office, home and road users on the same platform with consistent call handling, presence and voicemail.
Operational reliability
Carrier-grade infrastructure with built-in resilience, failover routing and proactive monitoring.
Easy to scale
Add or remove users, sites and features as your business changes without ripping anything out.
Flexible communications
Voice, chat, video and SMS in one experience whether on a handset, desktop or mobile.
Security & compliance
Encrypted SIP, fraud protection and call recording aligned to your sector and regulatory needs.
Microsoft teams calling
Microsoft Teams Calling for Horsham businesses
For Horsham businesses already standardised on Microsoft 365, Teams Phone is one of the most natural ways to modernise voice. ATS designs and delivers Teams Calling alongside your wider Microsoft estate, properly configured, secured and supported as part of one managed service.
- One platform for chat, meetings and voice
- Number porting handled end-to-end
- Integrated with Microsoft 365 identity
- Supported by named UK engineers
Teams phone
Make and receive PSTN calls directly inside Microsoft Teams. one app for chat, meetings, video and voice.
Hybrid work
Calls follow your users wherever they work, Horsham office, home or on the road. with consistent presence and call handling.
Mobile flexibility
Native Teams mobile calling, twinning and softphone options so users stay reachable on one business identity.
Single platform
Reduce sprawl collaboration, voice, video and meetings consolidated into one secure Microsoft platform.
Productivity
Faster handoffs, integrated calendars and a familiar experience that teams already know how to use.
Direct routing & Operator Connect
We deliver Teams Calling via the right model for your tenant, contracts and call patterns not a one-size-fits-all package.
ats telecoms operating model
A fully managed telecoms experience, not just a phone bill
Most telecom providers sell you lines and disappear. ATS combines design, delivery, support and ongoing strategy into a single managed experience, with clear ownership and a calm, accountable response when something needs to change.
- Project-managed onboarding & number porting
- Proactive monitoring of voice & broadband
- Named account manager & senior engineers
- Strategic reviews, not annual surprises
Assess & Plan
We review your current phone system, contracts, call patterns and connectivity in Horsham, then design a modern communications strategy aligned to how your business actually works.
Deploy & migrate
End-to-end project delivery; number porting, hardware configuration, Teams calling setup, broadband installation and structured user onboarding.
Support & optimise
Ongoing UK-based support, proactive monitoring of voice and connectivity, plus quick handling of moves, adds and changes.
Scale & improve
Quarterly reviews of usage, costs and call quality with strategic guidance as your team grows, opens new sites or changes how it works.
Mini case study, Horsham professional services
Unified telecoms & IT for a growing Horsham firm
A well-established professional services firm in Horsham town centre had outgrown their fragmented telecoms setup, separate suppliers for phone lines, broadband and mobile, plus an ageing on-premise server that was becoming unreliable. ATS replaced everything with a single managed stack: business-grade FTTP, a modern hosted VoIP platform with Teams Calling, consolidated O2 business mobile plans, and cloud-based IT support.
Staff now work seamlessly between the Horsham office and client sites. Calls route intelligently to the right department, the firm enjoys reliable high-speed fibre, and mobile billing is simplified into one predictable monthly invoice alongside VoIP and IT support. The managing partner describes the change as transformative, finally having one local partner who understands their whole environment.
FTTP
Data loss during move
VoIP
Server for remote access
One Bill
Modern phone system
Why Horsham businesses choose ATS
Why Horsham businesses choose ATS for telecoms
A calm, accountable communications partner, with the
operational depth of a full managed IT provider behind every
line.
Local to Horsham
A West Sussex-based partner that knows the area, with engineers who can be on-site quickly when needed.
UK-based support
Real engineers in the UK, not offshore call centres, with named contracts who actually know your environment.
Proactive management
Voice quality, broadband health and tenant changes monitored proactively, not just when you raise a ticket.
Modern systems
Cloud-first hosted VoIP and Teams calling architectures. No legacy PBX maintenance baggage.
Responsive engineers
Fast triage, calm communication and clear ownership when something needs attention.
Operational reliability
Carrier-grade infrastructure, fraud protection and resilience built into every deployment.
Joined-up with IT
Telecoms, Microsoft 365, security and connectivity managed under one accountable partnership.
Long-term partnerships
The majority of our clients have been with ATS for 5+ years, a relationship, not a renewal.
What clients say
Rated 5.0 on Google by Sussex businesses.
★★★★★
We have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
MichelleNorthgate PropertiesGoogle ★ 5.0
★★★★★
Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
VickyCallatech EngineeringGoogle ★ 5.0
★★★★★
ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
NicholasNorfolk Arms HotelGoogle ★ 5.0
FAQ
Common questions about business telecoms in Horsham
ATS provides a full business telecoms stack to Horsham businesses, hosted VoIP and Microsoft Teams Calling, business-grade fibre broadband and leased lines, business mobile (O2 and Vodafone) and the IT support, Microsoft 365 and cyber security services that sit around them. One local provider, one accountable team.
No. ATS Connection is based at 15 Old Printing House Square, Tarrant Street, Arundel, West Sussex. Supporting businesses across Arundel, the Arun valley and the wider South Coast with on-site visits when needed and proactive remote support the rest of the time.
Yes. We project-manage end-to-end transitions, discovery, design, number porting, broadband installation, mobile migration and user onboarding. Sequenced so inbound calls and connectivity keep flowing throughout.
Yes. We port geographic Horsham numbers, non-geographic and mobile numbers from your existing provider into the new platform. Your numbers stay yours.
Business-grade FTTP fibre, SoGEA and dedicated leased lines, selected per site, with proper business SLAs, static IPs where needed and free routers on standard packages. Pricing starts from around £20.99 per month.
Yes. We partner with O2 and Vodafone for flexible business SIM-only and handset plans, data tariffs sized to how your team actually works, with one bill alongside your VoIP and broadband.
Voice, broadband, mobile and IT are deeply interconnected. Putting them with one accountable Horsham partner means quicker fixes, no finger-pointing between suppliers, simpler procurement and a single relationship that understands your whole environment.
