Leading Managed IT Support in Chichester Since 2005
ATS Connection provides expert IT support to 100+ local businesses in the region. Our Chichester-based engineers deliver fast, reliable managed IT services with guaranteed 30-minute response times and a 98% first-time fix rate.
From small businesses near Chichester Cathedral to growing companies along the A27 corridor, we’re the IT support partner local companies rely on.
Whether you need full IT outsourcing, cyber security services, or Microsoft 365 management, our our award-winning local IT support team team keeps your technology running smoothly, so you can focus on growing your business.
Expert IT Support Services for Chichester Businesses
Since 2005, ATS Connection has been delivering reliable, responsive IT support to businesses across Chichester and West Sussex. Our local team provides comprehensive technical support, helping businesses minimise downtime and maximise productivity.
Managed IT Support & Helpdesk
Unlimited remote and on‑site support for Chichester Businesses, proactive monitoring and a friendly helpdesk to keep your systems running.
We’re not just another IT company. We’re your local IT partner in Chichester, committed to keeping your business running smoothly with reliable, expert support.
Chichester Expertise
Our engineers provide fast on‑site support across PO19, PO20 and neighbouring areas; we know the local business landscape.
Certified Partners
We are a Microsoft Partner and hold Cyber Essentials accreditation; through our partner network we also meet ISO 9001 and ISO 27001 standards and partner with vendors like ESET and Dell.
Rapid Responses
Enjoy a 30‑minute average response time and 98 % first‑time fix rate, backed by proactive monitoring and 24/7 support.
20+ Years Experience
Supporting SMEs across West Sussex since 2005, with 100+ happy clients and a 5‑star rating.
How ATS Connection Compares to Other IT Support in Chichester
When choosing IT support in Chichester, you want a partner who delivers results. Here’s how we compare:
Feature
ATS Connection
Typical IT Support
Average Response Time
< 30 minutes
2–4 hours
First-Time Fix Rate
98%
70–80%
Years Serving Chichester
20+ years
Varies
Google Rating
5.0 ⭐
4.0–4.5
Microsoft Partner Status
✓ Yes
Often no
Local Chichester Office
✓ Metro House
Remote only
24/7 Monitoring
✓ Included
Extra cost
IT Support Chichester: By The Numbers
7,600+
Businesses in Chichester District
£3,500
Average Hourly Cost of IT Downtime
98%
Our First-Time Fix Rate in Chichester
<30min
Our Average Response Time
These numbers tell the story: Chichester has a thriving business community that depends on reliable IT infrastructure. With over 7,600 local businesses, competition is fierce and IT downtime means lost revenue. That’s why local businesses choose ATS Connection, we respond fast and fix issues right the first time.
Ready to Get Started?
Award-winning IT Support Chichester
Join businesses in Chichester and West Sussex with proactive IT support that prevents downtime.
A Simple Approach to Better IT Support in Chichester
From initial assessment to ongoing partnership in 4 simple steps. Proactive IT support that prevents problems before they occur.
1. Free IT Assessment
We assess your systems and identify opportunities to improve performance, security and efficiency.
2. Custom Retainer Proposal
We design a tailored support package and roadmap based on your requirements and budget.
3. Setup & Onboarding
Our team manages migrations, system upgrades and staff onboarding with minimal disruption.
4. Ongoing IT Partnership
Continuous monitoring, strategic reviews and proactive improvements keep your IT aligned with your business goals.
Trusted By Clients in Chichester
Trusted by over 100+ businesses across Chichester, Bognor Regis, and West Sussex for reliable IT support and services.
“ATS Connection transformed our IT infrastructure. Their 24/7 support means we never worry about downtime. As a law firm in Chichester, reliability is everything.”
Michelle Northgate Properties Chichester
“Outstanding IT support in Chichester. They migrated us to the cloud seamlessly and their cybersecurity measures have kept us safe from threats. Highly recommended.”
Dan Roe Timothy Roe Jewellery Chichester
“Professional, responsive, and knowledgeable. ATS Connection has been our trusted IT partner for 8 years. Their local presence in Chichester makes all the difference.”
Lisa Hartwell Chichester Dental Practice Chichester
“Excellent IT services covering our offices in Arundel and Chichester. Their managed IT services have reduced our costs and improved efficiency significantly.”
ATS Connection has been a game-changer for us at Northgate Properties. Their proactive IT support and expertise have significantly improved our operations.
Their quick response times and seamless handling of any technical issues mean we can focus on running our business without worrying about IT disruptions.
I highly recommend ATS Connection for any business looking for reliable and efficient IT support.
Michelle – Northgate Properties
Join Businesses in Chichester with Proactive IT Support
Don’t wait for IT problems to disrupt your business. Get proactive support that prevents downtime and keeps your Chichester business running smoothly.
Reliable IT support for schools, colleges, and training centres across Chichester.
Retail
POS systems, inventory management, and e-commerce support for Chichester retailers.
Professional Services
IT solutions for architects, engineers, consultants, and other professionals.
Manufacturing
Industrial IT support, machinery integration, and production system management.
Don’t See Your Industry?
We provide tailored IT support for all types of Chichester businesses. Let’s discuss your specific requirements. Get in touch with us today.
Local expertise you can trust
Based in the heart of Chichester, we are proud to be a part of this vibrant community. From the stunning Chichester Cathedral to the Chichester Harbour, we draw inspiration from our local environment, allowing us to provide IT solutions tailored to the specific needs of businesses here.
Ready to Experience the Best IT Support in Chichester?
Join 100+ Chichester businesses who trust ATS Connection for reliable, responsive IT support. Get your free IT assessment today—no obligation, no pushy sales tactics, just honest advice from local IT experts.
Frequently Asked Questions About IT Support Chichester
Got questions about our Business IT Support Chichester? We’ve got answers! If you don’t find the information you’re looking for here, feel free to contact us for more details.
What is included in your business IT support Chichester?
Our Business IT Support services encompass a wide range of solutions, including IT infrastructure optimisation, cloud services, data backup and recovery, cyber security, managed IT services, and consultation and training.
Get in touch today and speak to an expert about our IT support Chichester.
How quickly can you attend an emergency?
We provide emergency IT support with an average response time of under 30 minutes for critical issues. For on-site visits in Chichester and surrounding areas, we aim to be with you within 1-2 hours depending on the severity of the issue.
How does your 30-minute response time work?
When you contact our IT support helpdesk, we guarantee an average response time of under 30 minutes during business hours (8am-6pm, Monday-Friday). For critical issues affecting your Chichester business operations, we often respond within 10-15 minutes. Our team then either resolves your issue remotely or, if necessary, dispatches an engineer to your Chichester location for same-day on-site support.
What type of businesses do you support in Chichester?
Our IT Support services cater to businesses of all sizes across Chichester, from small startups to established enterprises. Our clients include professional services, manufacturing companies, retail businesses, healthcare practices, and educational institutions throughout West Sussex.
Do you work with businesses outside of Chichester?
Yes, while we’re based in Chichester, we provide IT support throughout West Sussex, we provide IT support throughout West Sussex, including Bognor Regis, Worthing, Littlehampton, Arundel, and beyond. We also support businesses with multiple locations across the UK and remote teams working from home. Our cloud-based support tools mean we can help your team wherever they’re located.
Do you provide both remote IT support and on-site IT support?
Yes, we offer both remote IT support for quick fixes and on-site visits for more complex issues. Many problems can be resolved remotely, but our technicians are available for on-site visits throughout Chichester and the surrounding areas when needed.
Do I need to commit long term for IT support Chichester?
No! At ATS Connection our maximum term contract is 12 months. Why? Because we believe in the services we offer. Our IT support services in Chichester are all designed to be as efficient and cost effective as possible.
What cyber security services do you offer to businesses Chichester?
Our cyber security services in Chichester include antivirus management, firewall setup and monitoring, security audits, staff training, email security, backup solutions, and compliance assistance. We help protect Chichester businesses from evolving cyber threats.
What areas of Chichester do you cover for IT support?
We provide IT support across all Chichester postcodes including PO19, PO20, PO21, and surrounding areas. Our engineers regularly visit businesses in Chichester city centre, Fishbourne, Bosham, Lavant, Tangmere, and the wider West Sussex region. We offer both on-site visits and remote support, so whether your office is near Chichester Cathedral or in one of the business parks along the A27, we can support you quickly.
Do you offer 24/7 IT support for Chichester businesses?
Yes, we provide 24/7 remote monitoring for all our managed IT support clients in Chichester. Our systems continuously monitor your network, servers, and devices for issues. If a problem is detected outside business hours, our automated systems can often resolve it before you even notice. For urgent issues requiring human intervention, we offer out-of-hours support for critical situations.
What’s the difference between your IT support and an in-house IT person?
An in-house IT person costs £30,000-£45,000 per year in salary alone, plus benefits, training, and equipment. With ATS Connection’s managed IT support, you get an entire team of certified specialists for a fraction of that cost. You’ll have expertise in cybersecurity, Microsoft 365, networking, and more—not just one person’s skill set. Plus, we provide cover for holidays, sick days, and peak demand periods.
Can you help us migrate to Microsoft 365?
Absolutely. As Microsoft Partners, we’ve helped dozens of Chichester businesses migrate to Microsoft 365. We handle the entire process: planning, data migration, email setup, user training, and ongoing support. We ensure zero downtime during the migration and provide comprehensive training so your Chichester team can use Microsoft 365 effectively from day one.
I need urgent IT support. Can you help?
We certainly can! Simply call us on 01903 255159 and speak to one of our engineers.
ATS Connection are the leading IT Solutions provider in the South. Offering Business IT Support, Cyber Security and Telecoms to businesses of all shapes and sizes.
Request your free cyber security audit and find out how safe your business is from cyber related crime. Simply fill in the form and one of our cyber security experts will be in touch.
