Strategic IT & Cyber Security for Healthcare

Modern healthcare providers need more than a helpdesk. They need a managed partner who governs Microsoft 365, supports communication and collaboration systems, runs layered cyber security including patient-data protection, maintains tested backups, supports hybrid and remote working, manages devices across clinical and administrative teams, and provides operational leadership to practice managers and clinical directors. Reactive break-fix support is no longer enough — operational continuity, cyber resilience and data protection all assume a proactive, documented operating model behind your IT.

Yes. We deliver full Microsoft 365 administration for healthcare providers — including tenant governance, identity and Conditional Access, Teams, SharePoint structure, OneDrive, Exchange, licensing and independent backup. We harden tenants against the most common risks: legacy authentication, oversharing, weak guest controls and unmanaged staff or contractor accounts. We also understand healthcare compliance requirements around data protection and patient confidentiality.

Start with the controls that most reduce risk: enforce MFA on every clinical and administrative account, deploy managed EDR on all devices, lock down Microsoft 365 with Conditional Access and modern authentication, run independent backups of your tenant and patient data, and align the environment with Cyber Essentials. Layer in staff awareness, a documented incident response plan and quarterly reviews of identity and tenant risk. ATS delivers all of this within a single managed service.

Yes. We engineer environments for consistent hybrid working — secure remote access, Intune-managed devices, Teams and SharePoint structures that work the same way whether staff are in the clinic, working from home, or across satellite sites. This is especially important for healthcare providers with multi-site practices, home-based administrative staff and clinical teams who need reliable access to systems and patient data.

Yes. We run independent backup of Microsoft 365, patient administration systems, operational files and on-prem systems with rehearsed restores. Native Microsoft retention is not a backup strategy — we provide point-in-time recovery, tested restore procedures and documented recovery time objectives for critical healthcare systems.

Yes. We support healthcare providers operating across multiple clinics, practices and administrative sites. Our infrastructure and device management scales consistently across all locations, with centralised monitoring, unified Microsoft 365 governance and a single support relationship that covers every site.

Our average response time is under 11 minutes, with a target of under 30 minutes across all support channels. 98% of issues are resolved on first contact by our UK-based engineers. Critical incidents — including suspected breaches or major outages affecting patient care — are escalated immediately under documented major-incident procedures.

Yes. We manage smooth, low-disruption transitions from incumbent providers — with documented handover, parallel-running where needed, and a structured onboarding that prioritises continuity of patient care and administrative operations. Most healthcare providers we transition are fully operational on the ATS model within 30 to 60 days.