Case Study
How ATS helped Repaircraft modernise its IT and achieve Cyber Essentials Plus
Repaircraft PLC designs, manufactures and supports spare parts for armoured fighting vehicles, military aircraft and naval equipment, across land, sea and air. Operating from two sites with 13 users, the business had outgrown an ageing IT setup that no longer fit a modern defence supplier. ATS Connection modernised it end to end, from secure cloud systems and hosted VoIP to ultrafast connectivity, resilient backup and Cyber Essentials Plus certification.
THE CHALLENGE
Repaircraft was running on an ageing setup, still reliant on an old PSTN phone line and unmanaged infrastructure. Their previous IT support was slow to respond, leaving issues to linger without the proactive partner a growing defence and aerospace business needs. With sensitive work and supply-chain security expectations, standing still was not an option.
WHAT ATS DID
ATS delivered a full modernisation across both sites: a move to newer cloud-based systems, migration from PSTN to hosted VoIP, and ultrafast FTTP broadband for reliable connectivity. We added enterprise-grade backup and disaster recovery, refreshed ageing hardware, layered in proactive managed IT support and cyber security, and guided the business through Cyber Essentials Plus certification.
THE RESULT
Repaircraft now runs on a modern, secure and resilient foundation. Downtime has effectively disappeared, there have been no successful attacks or breaches, and the business holds Cyber Essentials Plus. Alongside the reliability and security gains, the move delivered cost savings and, just as importantly, peace of mind, freeing the team to focus on their work rather than their IT.
< 15 min
Average response time
Zero
Downtime and breaches
100%
Backed up and recoverable
CE Plus
Cyber Essentials Plus certified
In their words
“Moving to ATS completely changed how we think about our IT. We went from chasing an unresponsive provider to having a proactive partner who just gets on with it. Everything is faster, more reliable and properly secure, and passing Cyber Essentials Plus gave us real confidence. It is one less thing to worry about, and we can focus on our business.”
Adrian Stainton
Repaircraft PLC
SERVICES DELIVERED
The ATS services behind this engagement
IT Support
Proactive managed IT support and helpdesk.
Cyber Security
Layered protection and Cyber Essentials Plus.
Broadband
Ultrafast FTTP business connectivity.
VoIP
Hosted VoIP phone systems.
Free • No obligation • Senior engineer • 30 minutes
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What clients say
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★★★★★
We have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
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Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
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ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
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