IT Support for Startups & New Businesses
IT Support for Startups and New Businesses
Starting out is the cheapest time to set up IT properly. We give startups and new businesses a helpdesk that answers, managed laptops and security from £30 per user per month, with backup in our Complete package from £55. Business email, phones and broadband are set up by us too, with licences and lines priced separately.
Microsoft 365 · IntuneSet up right from day one
From £30 per userScales as you hire
100+
UK businesses supported
< 15 min
Average support response
From £30
Per user, per month
Since 2015
Supporting UK businesses
WHY SET IT UP NOW
Get the foundations right
before you hire
With two people and a handful of accounts, doing IT properly is a small job. With twenty people, a mix of personal laptops, shared passwords and email on a free account, it becomes a migration project. Setting up business email, device management and security at the start costs less than fixing them later, and it means every new starter is ready to work on day one.
Small businesses are targets too. In the government’s Cyber Security Breaches Survey 2025/2026, 42% of micro businesses reported a cyber breach or attack in the previous 12 months. The NCSC’s free Cyber Action Toolkit is a good place to start, and we put the same basics in place for you and keep them there.
- Email on your own domain
- Laptops managed from day one
- Security built in, not bolted on
- A price that scales per user
COMMON STARTUP MISTAKES
The shortcuts that cost startups later
None of these feel urgent in the first month. They become expensive when you hire, win a client that asks about security, or someone leaves with the only admin password.
Business email on free accounts
Leavers who keep access
Personal laptops holding company data
No multi-factor authentication
One shared admin password
Windows Home on business laptops
No backup of Microsoft 365
Files scattered across personal accounts
WHAT WE SET UP
Everything a new business needs, from one supplier
We set up the essentials properly once, then support and grow them with you, so you are not rebuilding everything at ten or twenty people.
Helpdesk that answers
Unlimited remote support in business hours with an average response under 15 minutes. No per-ticket charges, so nobody hesitates to ask.
Unlimited Support
Named Engineers
Monitoring
Security from day one
Multi-factor authentication on every account, endpoint protection, patching and separate admin accounts, ready for Cyber Essentials when a client or tender asks.
MFA
Patching
Cyber Essentials
Microsoft 365 set up properly
Business email on your own domain, Teams and SharePoint organised from the start, and Business Premium where you need the security. Licences are billed at cost.
Teams
SharePoint
Phones and connectivity
A VoIP phone system with a local or freephone number, business broadband and SIM-only mobiles, all from us.
VoIP
Broadband
Mobile
Backup and hiring
Microsoft 365 and file backup in our Complete package, and staff onboarding and offboarding in every package, so new starters are ready and leavers are locked out.
Backup
Onboarding
Offboarding
Laptops ready to work
Business laptops enrolled in Microsoft Intune and protected before anyone signs in. We recommend Windows 11 Pro, because Home editions cannot join Microsoft Entra ID.
Intune
Windows 11 Pro
Endpoint Protection
HOW WE START
Four steps to IT that works from day one
Our standard onboarding takes around three weeks. There is a one-off onboarding fee, typically £500 to £2,000, and everything else is on our published pricing.
01
Plan
We agree the Microsoft 365 plans, devices and level of security that fit how you work now and where you expect to be in a year.
02
Set up
Your domain, email, Teams and SharePoint, multi-factor authentication, and laptops enrolled and protected before handover.
03
Support
Unlimited remote helpdesk in business hours, monitoring around the clock, and patching and updates on every device.
04
Grow
New starters set up and leavers removed as part of the service, with regular reviews as the team grows.
WHY STARTUPS CHOOSE ATS
Built to grow with you
We have supported businesses from Arundel since 2015 and now look after 100+ of them, from small teams to multi-site firms, with offices in Arundel and Chichester.
Published prices
Core support £30 to £48 and Complete IT and security £55 to £90, per user per month.
Pay per user
Billed per user on a rolling annual agreement, so the cost grows with your team as you hire.
Licences at cost
Microsoft and software licences are billed at cost, on top of support.
Cyber Essentials certified
We hold Cyber Essentials ourselves and can take you through it when you need it.
Fast response
An average response under 15 minutes, from engineers who know your setup.
Microsoft Partner
Microsoft 365, Intune and Defender are what we work in every day.
GROWING BUSINESSES
Businesses we have
helped grow
Callatech Precision Engineering was growing fast and its IT could not keep up, so we moved it to the cloud, refreshed its hardware and put proactive support in place. Mud Foods, a fast-growing Sussex food manufacturer, got upgraded hardware, better data storage and backup, and stronger security.
Growing businesses
STARTUP IT SUPPORT ACROSS SUSSEX
Local engineers, remote support anywhere in the UK
In West Sussex we support businesses in Arundel, Chichester, Worthing, Bognor Regis, Littlehampton, Rustington, Angmering, Middleton-on-Sea, Lancing, Horsham, Crawley, Burgess Hill, Pulborough, Billingshurst, Storrington, Midhurst and East Grinstead.
In East Sussex we look after businesses in Brighton, Lewes and Eastbourne. Engineers come on site across Sussex when a job needs hands on it, and we support new businesses elsewhere in the UK remotely. If you are a small team already up and running, see our small business IT support.
- Founders making their first hires
- Remote-first and hybrid teams
- New professional services firms
- Businesses outgrowing free email
Free • No obligation • Senior engineer • 30 minutes
Set your IT up properly from day one
Tell us where you are now and how many people you expect to hire. A senior engineer will recommend what to set up, what to leave for later, and give you one monthly price.
IT Support for Startups
- Review what you already have
- Recommend the right Microsoft 365 plans
- Plan devices, security and backup
- Give you one fixed monthly price
If it is urgent, call us on 01903 255 159.
What clients say
Rated 5.0 on Google by Sussex businesses.
★★★★★
We have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
MichelleNorthgate PropertiesGoogle ★ 5.0
★★★★★
Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
VickyCallatech EngineeringGoogle ★ 5.0
★★★★★
ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
NicholasNorfolk Arms HotelGoogle ★ 5.0
FAQ
IT support for startups: common
questions
Our Core support is £30 to £48 per user per month, and Complete IT and security, which adds backup and managed security, is £55 to £90. Microsoft and software licences are billed separately at cost, and there is a one-off onboarding fee, typically £500 to £2,000. Very small teams are quoted individually.
Not always on day one. Many founders manage their own Microsoft 365 at first. The time to bring in help is before your first hires, when a client asks about security, or when nobody has time to look after laptops, accounts and backups properly.
Business Basic (£5.40 per user per month) gives email, Teams and web apps. Business Standard (£10.80) adds the desktop Office apps. Business Premium (£16.90) adds Intune device management, Defender for Business and Conditional Access, which is what we recommend once you hold client data. Prices are UK list prices excluding VAT, paid yearly. A monthly subscription with no annual commitment costs 20% more.
Pro. Microsoft says Home editions cannot be Microsoft Entra joined, which means they cannot be managed and secured centrally in the same way as Pro. The saving on a Home laptop rarely survives the first security question from a client.
It is required for central government contracts that involve personal data or certain IT services, and many larger clients and insurers now ask for it. The certification fee for up to 9 employees is £320 plus VAT, and our supported certification is £510 plus VAT.
Most organisations that use personal information, including sole traders, must pay the ICO data protection fee unless they are exempt. For micro organisations, with a turnover up to £632,000 or no more than 10 staff, it is £52 a year, with £5 off by direct debit.
Yes. Support is billed per user on a rolling annual agreement, so you add people as you hire, and setting up new starters and removing leavers is included in every package.
Our offices are in Arundel and Chichester and our engineers work on site across Sussex. We also support new businesses elsewhere in the UK remotely.
Free • 12 minutes • Written PDF report
Who actually holds the keys to your systems?
List the systems your business runs, answer plain-English questions about how they are controlled, and get a report with a red, amber and green rating for every area and what to fix first. Nothing on your systems is touched.
Cyber Essentials certified · Microsoft Partner · rated 5.0 on Google
