Helpdesk open 9am to 5.30pm, Monday to Friday
IT Support Littlehampton From Five Miles Down the Road
ATS Connection provides IT support, managed IT services, cyber security and phones for businesses across Littlehampton, Wick and Rustington. Plenty of Littlehampton businesses are the smallest client on a large provider’s books, and it shows in how long they wait. Our office is five miles away in Arundel, and our engineers know their clients by name.
When you call, you get one of us.The same small team, every time. No call centre.
From £30 per user, per month. Rolling annual agreement, no per-ticket charges.See IT support packages and pricing
Microsoft 365 governanceTenant, policies, access
Intune managed devicesDevice management
100+
UK businesses supported
<15 min
Average response to logged support tickets
From £30
Per user per month, ex VAT
5 miles
From our Arundel office
What clients say
Rated 5.0 on Google by businesses across Sussex.
We have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
Trusted by businesses including
LOCAL POSITIONING
A proactive IT partner for Littlehampton businesses
We support local manufacturers, trades, installers, professional services and growing SMEs across Littlehampton and the surrounding West Sussex area, with business IT support designed around how their operations actually run. Support is a fixed monthly price from £30 per user plus VAT, published in full on our IT support pricing page.
Our work is built on long-term relationships, named engineers and clear accountability. Bright Spark Energy, a solar and EV charger installer based on Courtwick Lane in Wick, has trusted us with its IT, cyber security and phones for four years.
- Named local engineers
- IT, security and phones in one place
- Proactive, not reactive
- Support for teams out on site
IT services Littlehampton
Managed IT services and cyber security for businesses in Littlehampton
From day-to-day IT support to Microsoft 365, cyber security, backup, connectivity and VoIP phones, Littlehampton businesses get every core IT service from one local, accountable team.
Managed IT Support
Unlimited UK helpdesk, proactive monitoring and structured support for your users, devices and wider IT estate.
Learn more about managed IT supportCyber Security Littlehampton
Cyber Essentials certified protection across endpoint, identity, email, Microsoft 365 and user awareness.
Learn more about cyber security for Littlehampton businessesMicrosoft 365 Support
Microsoft Partner-led management of Teams, SharePoint, Exchange, OneDrive and Entra ID, secured and governed properly.
Learn more about Microsoft 365VoIP & Connectivity
Business-grade broadband, leased lines, WiFi and cloud telephony designed around reliable communication.
Learn more about VoIP and connectivityBackup & Recovery
Independent Microsoft 365 and system backups with tested recovery processes and clear continuity planning.
Learn more about backup and recoveryCloud Services
Secure cloud infrastructure, remote access and hybrid environments built to support modern business operations.
Learn more about cloud servicesTypical IT company vs ATS Connection
| Topic | Typical IT company | ATS Connection |
|---|---|---|
| Approach | Wait for things to break | Prevent problems before they happen |
| Your engineers | A different person every call | Named engineers who know your setup |
| Support style | Reactive, fixed only on failure | Proactive monitoring and maintenance |
| Response times | Slow, and you chase them | Calls answered by our own team, tickets picked up in under 15 minutes |
| Pricing | Only revealed after a sales call | Published online, from £30 per user a month |
| IT planning | No roadmap | Quarterly reviews and a clear IT plan |
| Visibility | Little or no reporting | Full reporting and visibility |
| Helpdesk | Often outsourced overseas | UK-based local team, no offshore outsourcing |
Proactive IT support for Littlehampton, Wick, Rustington and West Sussex businesses.
OUR OPERATING MODEL
A structured operating model, not reactive IT support
Every Littlehampton business we partner with follows the same calm, structured operating model, designed to remove operational risk and friction rather than add to it.
01
Assess & audit
Independent review of Microsoft 365, identity, devices, networks, remote access and supplier landscape across your Littlehampton environment.
02
Secure & standardise
Hardening of Microsoft 365, identity, endpoint security, backup and device baselines, delivered without disrupting day-to-day operations.
03
Support & monitor
Named engineers and unlimited support across your team, on site in Littlehampton when needed, remote the rest of the time.
04
Review & improve
Regular strategy reviews on our Complete package, covering risk, roadmap, infrastructure spend and the priorities of your business.
LITTLEHAMPTON CASE STUDY
One team for IT, security and phones at a Littlehampton solar installer
Bright Spark Energy is a family-run solar, battery and EV charger installer based on Courtwick Lane in Wick, Littlehampton, and has been installing since 2011. For the past four years ATS has managed the six-person team’s IT, cyber security and VoIP phones, in the office and when they are working remotely.
What they needed
- Systems the whole team can rely on
- Phones and email that work in the office and remotely
- Customer and business data kept secure
- IT that keeps up as the business grows
What ATS provides
- Fully managed IT support
- Cyber security across every device and account
- A managed VoIP phone system
- One local team, five miles away in Arundel
ATS Connection manages our IT, cyber security and VoIP, giving us one team to rely on across the business. As a solar installation company, our staff need dependable systems and communications both in the office and when working remotely. ATS is responsive, knowledgeable and proactive, and having our IT and security managed properly gives us confidence that the business can keep running smoothly as we grow.
100+
Businesses supported
<15 min
Average ticket pickup
2015
Established
WHY LITTLEHAMPTON BUSINESSES CHOOSE ATS
Why Littlehampton businesses switch to ATS
Littlehampton businesses usually come to us when they are tired of waiting behind bigger clients. They want a provider that answers, and engineers five miles away rather than an hour. The call usually comes when:
- Tickets sit in a queue for days
- Staff on site cannot reach email or files
- Phones and IT come from different suppliers
- Cyber security has started to worry them
- Old PCs are slowing the team down
- They want engineers they know by name
Moving is smoother than most people expect. See how we handle switching IT provider with no downtime.
Book a free IT reviewPredictable support, well-run Microsoft 365 and straight strategic advice, from senior engineers who understand how Littlehampton businesses operate.
Proactive support
We resolve issues before they affect users wherever possible.
Microsoft 365 expertise
Deep platform experience across identity, security, Teams and SharePoint.
Proactive monitoring
Continuous oversight of identity risk, security drift, network health and Microsoft 365 posture.
Cyber-aware by default
Security baked into every layer of support, not bolted on.
Responsive support
Calls are answered by our own engineers, and logged tickets are picked up in under 15 minutes on average.
Long-term relationships
Clients stay with us for years because the operating model works.
Your Littlehampton IT team
The people who pick up the phone.
No call centre and no outsourcing. When a Littlehampton business calls ATS, it speaks to one of us: the same small team, every time, who get to know your business and your setup. Tap a photo to meet them, or read more about the team.
- About five miles awayOur office is on Tarrant Street in Arundel, a short drive up the river from Littlehampton.
- Remote first, on site when neededMost fixes happen remotely. When hands are needed, an engineer comes to you, from Lineside and Wick to the seafront.
- Named engineersThe people who answer your calls are the people who know your systems.
Leads ATS, with over 12 years in IT services and a focus on trusted, long-term client relationships.Jake BoaseDirector 
Over 10 years in IT infrastructure, overseeing technical delivery, security and reliability.Matthew JonesSoftware Developer and Infrastructure 
Day-to-day support, troubleshooting and proactive maintenance that keep client systems running smoothly.Tobias GillottIT Engineer 
Hands-on support for business IT systems, fixing issues and keeping day-to-day operations reliable.Jamie WoodIT Engineer 
Proactive support and troubleshooting that keep systems secure, efficient and easy to use.Alex LeonardIT Engineer 
Responsive support, system maintenance and practical fixes that keep client IT running reliably.Sarah AttworthIT Engineer
IT support pricing in Littlehampton
Clear prices, published up front.
Two packages for Littlehampton businesses, billed per user, per month. Support is not metered, so nobody thinks twice before asking for help. Move the slider to see a starting monthly cost for your team.
Core support
£30 to £48per user, per month, plus VAT
For your team: from £600 a month
Reliable day-to-day IT without surprise bills.
- Unlimited helpdesk support
- 24/7 proactive monitoring
- Patching and endpoint protection
- Named engineers who know your setup
Most complete
Complete IT and security
£55 to £90per user, per month, plus VAT
For your team: from £1,100 a month
For businesses with compliance needs or sensitive client data.
- Everything in Core support
- Managed cyber security
- Microsoft 365 management
- Backup and disaster recovery
Rolling annual agreement. Licences and hardware are billed separately at cost. Estimates use the starting price of each range. See exactly what is included.
LOCAL IT SERVICES LITTLEHAMPTON
IT support across Littlehampton, from Wick to the seafront
We look after businesses across Littlehampton, from the units at Lineside and in Wick to firms in the town centre and along the seafront, and in the villages around it: Rustington, East Preston, Angmering, Climping, Lyminster and Ford.
Our Arundel office is about five miles away, so an engineer can come on site when a job needs hands on it. Support is a fixed monthly price from £30 per user plus VAT, and our IT support pricing is published in full.
We also cover Arundel, Worthing and Bognor Regis, and the rest of the county: see our IT support across Sussex.
- Trades and installers out on site
- Manufacturers and industrial units
- Professional services firms
- Growing SMEs
Where we work around Littlehampton
Nearest ATS officeArundel, about five miles away
- LinesideIndustrial estate
- WickBusiness units
- Town centreOffices and shops
- SeafrontHospitality
- Rustington
- East Preston
- Angmering
- Climping
- Lyminster
- Ford
- Arundel
- Worthing
Engineers come to Littlehampton from our Arundel office, about five miles away, when a job needs hands on it.
Nearest office
Our Arundel office, five miles from Littlehampton
- Office15 Old Printing House Square, Tarrant Street, Arundel BN18 9JH
- Phone01903 255 159
- Helpdesk hours9am to 5.30pm on working days
For proactive IT support in Littlehampton, call our team or book a free IT review. Managed IT services are priced per user, with every rate published on our IT support pricing page.
Littlehampton IT support at a glance
| IT support in Littlehampton | At a glance |
|---|---|
| Monthly support | From £30 per user per month (Core) or £55 per user per month (Complete IT and security), on a rolling annual agreement |
| Ad hoc work | £100 an hour, £340 a half day or £650 a day |
| Helpdesk hours | 9am to 5.30pm on working days, with urgent out-of-hours support when you need it |
| Response | Calls answered by our own engineers; logged tickets picked up in under 15 minutes on average |
| Nearest office | Arundel, about five miles from Littlehampton, 01903 255 159 |
| Littlehampton client | Bright Spark Energy, Wick: managed IT, cyber security and VoIP for 6 staff, an ATS client for 4 years |
| Areas covered | Littlehampton, Wick, Lineside, Rustington, East Preston, Angmering, Climping, Lyminster and Ford |
| Accreditations | Cyber Essentials certified, Microsoft Partner |
All prices exclude VAT. Full details on our IT support pricing page.
Free No obligation Senior engineer 30 minutes
Start a more proactive
IT partnership
Calm, structured support. Strategic guidance. A managed IT and cyber security partner Littlehampton businesses rely on for the long term.
IT Support Littlehampton
- Review WiFi, devices and network infrastructure
- Benchmark Microsoft 365 and security posture
- Assess backup, recovery and operational continuity
- Map a clear, costed IT & security roadmap
Cyber Essentials Certified
Microsoft Partner
If it is urgent, call us on 01903 255 159.
FAQ
IT Support Littlehampton: common questions
ATS Connection provides IT support, managed IT services and VoIP phones to businesses across Littlehampton, from Lineside and Wick to the town centre and seafront, and out to Rustington, East Preston, Angmering, Climping and Ford.
How much does IT support cost in Littlehampton?
The same as everywhere we work. Core support is £30 to £48 per user per month and Complete IT and security is £55 to £90 per user per month, both on a rolling annual agreement. Ad hoc work is £100 an hour, £340 a half day or £650 a day. Licences are billed at cost and all prices exclude VAT. Full details are on our IT support pricing page.
What IT support services does ATS provide in Littlehampton?
We provide managed IT support, Microsoft 365 management, cyber security, backup and recovery, device management, connectivity, VoIP phones and strategic IT reviews for Littlehampton businesses.
Do you provide managed IT services in Littlehampton?
Yes. With managed IT services we take ongoing responsibility for your IT for a fixed monthly fee: helpdesk, monitoring, patching, security, Microsoft 365 and backup, looked after by named engineers who know your setup. Core support starts at £30 per user per month plus VAT. See what is included on our managed IT services page.
Does ATS support Microsoft 365?
Yes, Microsoft 365 management is a core specialism. We look after licensing, identity, Teams, SharePoint, email security and day-to-day administration.
Can ATS help with cyber security?
Yes. We deliver layered cyber security including MFA, EDR, email protection, awareness training and Cyber Essentials certification support.
How quickly can ATS respond?
When you call, you speak to one of our own engineers. Support tickets logged by email are picked up in under 15 minutes on average, by named engineers who know your setup.
What are your support hours?
Our helpdesk is open from 9am to 5.30pm on working days, and urgent out-of-hours support is available when you need it. Monitoring runs around the clock.
Do you provide onsite support in Littlehampton?
Yes. Most issues are fixed remotely straight away, and our Arundel office is about five miles from Littlehampton for jobs that need an engineer on site. Whether on-site visits are included depends on your package, and we set that out in your quote.
Which areas around Littlehampton do you cover?
All of Littlehampton, including Wick and the Lineside industrial estate, plus Rustington, East Preston, Angmering, Climping, Lyminster and Ford. We also cover Arundel, Worthing, Bognor Regis and the rest of Sussex.
Does ATS support teams that work out on site?
Yes. Installers and trades need email, files and phones that work in the van as well as the office. We set up secured devices, managed Microsoft 365 and VoIP so the team works the same way wherever they are.
Can ATS replace our current IT provider?
Yes. We plan the handover with you, collect documentation and admin access, and take over monitoring and support so your team can keep working throughout.
What businesses does ATS work with in Littlehampton?
Professional services firms, trades, manufacturers and growing SMEs across Littlehampton and West Sussex. Bright Spark Energy, a six-person solar and EV charger installer in Wick, has been a client for four years.
Free • 12 minutes • Written PDF report
Who actually holds the keys to your systems?
List the systems your business runs, answer plain-English questions about how they are controlled, and get a report with a red, amber and green rating for every area and what to fix first. Nothing on your systems is touched.
Cyber Essentials certified · Microsoft Partner · rated 5.0 on Google
