Managed IT Support & Cyber Security for Nurseries

Modern nurseries need more than a helpdesk. They need a managed partner who governs Microsoft 365, supports safeguarding through filtering and identity policies, runs layered cyber security, maintains tested backups, supports parent communication systems and WiFi, and provides operational leadership to nursery managers and owners. Reactive break-fix support is no longer enough: safeguarding, GDPR and operational continuity all assume a proactive, documented operating model behind your IT.

Yes. We deliver full Microsoft 365 administration for nurseries and childcare providers, including tenant governance, identity and Conditional Access, Teams, SharePoint structure, OneDrive, Exchange, licensing and independent backup. We harden tenants against the most common risks: legacy authentication, oversharing, weak guest controls and unmanaged staff accounts.

Start with the controls that most reduce risk: enforce MFA on every staff and admin account, deploy managed EDR on devices, lock down Microsoft 365 with Conditional Access and modern authentication, run independent backups of your tenant, and align the environment with Cyber Essentials. Layer in staff awareness, a documented incident response plan and quarterly reviews of identity and tenant risk. ATS delivers all of this within a single managed service.

Yes. Safeguarding is built into our operating model, not bolted on. We review filtering, conditional access, identity policies, device baselines and audit trails through a safeguarding lens. Every change is assessed for access risk, data handling and alignment with early years safeguarding expectations.

Yes. We design, install and support business-grade WiFi and networking across nursery sites, including separate staff, guest and parent access, resilient broadband with failover where continuity matters, and monitoring so problems are picked up before staff report them. Coverage is planned around how the building is actually used, including outdoor areas and rooms that WiFi struggles to reach.

Yes. We manage admin laptops, tablets, shared devices and reception technology through Intune-based provisioning, encryption, policy enforcement and a planned lifecycle. The goal is a calm, consistent experience for nursery staff, not constant rebuilding and reactive fixes.

Yes. We engineer environments for consistent hybrid working, secure remote access, Intune-managed devices, Teams and SharePoint structures that work the same way whether staff are on site, at home or moving between nursery locations.

Our average response time is under 15 minutes across all support channels. 98% of issues are resolved on first contact by our UK-based engineers. Critical incidents, including suspected breaches or major outages, are escalated immediately under documented major-incident procedures.

Core support is £30 to £48 per user per month, and Complete IT and security is £55 to £90 per user per month, both on a rolling annual agreement. Ad hoc work is £100 an hour, £340 a half day or £650 a day. All prices exclude VAT, and the exact figure depends on your staff numbers, number of settings and the level of security you need. The full breakdown is on our IT support pricing page.

Our helpdesk is open from 9am to 5.30pm on working days, and urgent out-of-hours support is available when you need it. Monitoring runs around the clock.

The EYFS statutory framework in force from 1 September 2026 says a setting’s safeguarding policy must cover “how mobile phones, cameras and other electronic devices with imaging and sharing capabilities are used in the setting”. The new frameworks also ask providers to have regard to screen use guidance for early years settings. We manage nursery tablets and laptops centrally, so photos stay on approved devices and storage, lost devices can be locked or wiped, and you can show how it works.

The Ofsted early years inspection toolkit expects settings to “ensure that the setting’s information systems safeguard children effectively from online harm”. In practice that means web filtering on the nursery network, managed devices, separate guest WiFi for visitors and parents, and staff accounts protected with MFA. We set those up and review them with you.

Most do. GOV.UK says organisations processing personal data must pay a data protection fee to the ICO unless they are exempt, and that it is £52 or £78 for most organisations. If a personal data breach is likely to put people at risk, it must be reported to the ICO no later than 72 hours after you become aware of it. Nurseries hold children’s records, so we protect them with MFA, encrypted devices and tested backups.

Common. In the Government’s Cyber Security Breaches Survey 2025/2026, 43% of businesses and 28% of charities reported a cyber security breach or attack in the last 12 months, and phishing was by far the most common type. That is why we start with MFA, email filtering, staff awareness and backups you can restore.