Helpdesk open 9am to 5.30pm, Monday to Friday
IT Support Bognor Regis That Keeps You Trading
ATS Connection provides IT support, managed IT services and cyber security for businesses across Bognor Regis, Felpham, Aldwick and Pagham. Downtime in Bognor is rarely just an IT problem. It is a trading problem, measured in the rest of the day, so we would rather stop the outage than respond to it quickly.
When you call, you get one of us.The same small team, every time. No call centre.
From £30 per user, per month. Rolling annual agreement, no per-ticket charges.See IT support packages and pricing
Microsoft 365 governanceTenant, policies, access
Intune managed devicesDevice management
100+
UK businesses supported
<15 min
Average response to logged support tickets
From £30
Per user per month, ex VAT
Since 2015
Supporting the West Sussex coast
What clients say
Rated 5.0 on Google by businesses across Sussex.
We have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
Trusted by businesses including
LOCAL POSITIONING
A proactive IT partner for Bognor Regis businesses
We support hospitality, care providers, education settings, local SMEs and professional services across Bognor Regis and the surrounding West Sussex coast, with business IT support designed around how their operations actually run. Support is a fixed monthly price from £30 per user plus VAT, published in full on our IT support pricing page.
For a seafront business in the summer or a care home at any time of year, a broken till, a dead WiFi network or a locked account costs real money. Our work is built on monitoring, named engineers and clear accountability, so problems get caught before they hit the day.
- Named local engineers
- Strategic IT guidance
- Proactive, not reactive
- Fast, accountable support
IT services Bognor Regis
Managed IT services and cyber security for businesses in Bognor Regis
From day-to-day IT support and helpdesk cover to Microsoft 365, cyber security, backup and connectivity, Bognor Regis businesses get every core IT service from one structured, accountable partner.
Managed IT Support
Unlimited UK helpdesk, proactive monitoring and structured support for your users, devices and wider IT estate.
Learn more about managed IT supportCyber Security Bognor Regis
Cyber Essentials certified protection across endpoint, identity, email, Microsoft 365 and user awareness.
Learn more about cyber security for Bognor Regis businessesMicrosoft 365 Support
Microsoft Partner-led management of Teams, SharePoint, Exchange, OneDrive and Entra ID, secured and governed properly.
Learn more about Microsoft 365VoIP & Connectivity
Business-grade broadband, leased lines, WiFi and cloud telephony designed around reliable communication.
Learn more about VoIP and connectivityBackup & Recovery
Independent Microsoft 365 and system backups with tested recovery processes and clear continuity planning.
Learn more about backup and recoveryCloud Services
Secure cloud infrastructure, remote access and hybrid environments built to support modern business operations.
Learn more about cloud servicesTypical IT company vs ATS Connection
| Topic | Typical IT company | ATS Connection |
|---|---|---|
| Approach | Wait for things to break | Prevent problems before they happen |
| Your engineers | A different person every call | Named engineers who know your setup |
| Support style | Reactive, fixed only on failure | Proactive monitoring and maintenance |
| Response times | Slow, and you chase them | Calls answered by our own team, tickets picked up in under 15 minutes |
| Pricing | Only revealed after a sales call | Published online, from £30 per user a month |
| IT planning | No roadmap | Quarterly reviews and a clear IT plan |
| Visibility | Little or no reporting | Full reporting and visibility |
| Helpdesk | Often outsourced overseas | UK-based local team, no offshore outsourcing |
Proactive IT support for Bognor Regis, Felpham, Aldwick and West Sussex businesses.
HOW THE SWITCH WORKS
From first call to fully supported in about three weeks
Moving IT provider sounds disruptive. In practice most of the work is ours: we deal with your outgoing provider, document everything and switch you over without downtime for your team. Larger setups can take longer, and we agree the timing with you before anything starts. See every step of switching IT provider.
01
Free review, fixed price
Before you sign: a 30-minute review with a senior engineer, then one monthly price in writing. No obligation, and nothing changes until you say so.
02
Discovery
Week 1: we document your Microsoft 365, identity, devices, network, remote access and suppliers, so nothing about your setup is left to memory.
03
Secure handover
Week 2: we handle the handover with your outgoing provider and introduce the named engineers who will look after you from now on.
04
Live and proactive
Week 3 onward: monitoring goes live, security baselines are hardened and your first review is booked. Engineers come to Bognor Regis when needed.
MINI CASE STUDY
A Bognor Regis hospitality and leisure operator
A Bognor Regis hospitality and leisure operator was running a fragmented mix of legacy systems, weak email security and unclear ownership of front-of-house technology. ATS consolidated suppliers, secured Microsoft 365, rebuilt WiFi and introduced proactive monitoring across its sites.
Before ATS
- Fragmented legacy systems
- Weak email security
- No clear owner for front-of-house tech
- Unreliable guest and staff WiFi
After ATS
- Suppliers consolidated under one partner
- Microsoft 365 secured and governed
- WiFi rebuilt across sites
- Proactive monitoring in place
100+
Businesses supported
<15 min
Average ticket pickup
2015
Established
WHY BOGNOR REGIS BUSINESSES CHOOSE ATS
Why Bognor Regis businesses switch to ATS
Bognor Regis businesses usually come to us when IT has started costing them trading time. They want a provider that answers, and engineers close enough to be on site when it matters. The call usually comes when:
- Card machines or tills keep dropping
- Guest or staff WiFi is unreliable
- Email security has been neglected
- Several suppliers blame each other
- Old PCs are slowing staff down
- They want engineers they know by name
The switch takes about three weeks and is planned so your team keeps working throughout.
Book a free IT reviewPredictable support, well-run Microsoft 365 and straight strategic advice, from senior engineers who understand how Bognor Regis businesses operate.
Proactive support
We resolve issues before they affect users wherever possible.
Microsoft 365 expertise
Deep platform experience across identity, security, Teams and SharePoint.
Proactive monitoring
Continuous oversight of identity risk, security drift, network health and Microsoft 365 posture.
Cyber-aware by default
Security baked into every layer of support, not bolted on.
Responsive support
Calls are answered by our own engineers, and logged tickets are picked up in under 15 minutes on average.
Long-term relationships
Clients stay with us for years because the operating model works.
Your Bognor Regis IT team
The people who pick up the phone.
No call centre and no outsourcing. When a Bognor Regis business calls ATS, it speaks to one of us: the same small team, every time, who get to know your business and your setup. Tap a photo to meet them, or read more about the team.
- About 20 minutes along the coastOur office is on Tarrant Street in Arundel, a short drive from Bognor Regis.
- Remote first, on site when neededMost fixes happen remotely. When hands are needed, an engineer comes to you, from the seafront to Felpham and Pagham.
- Named engineersThe people who answer your calls are the people who know your systems.
Leads ATS, with over 12 years in IT services and a focus on trusted, long-term client relationships.Jake BoaseDirector 
Over 10 years in IT infrastructure, overseeing technical delivery, security and reliability.Matthew JonesSoftware Developer and Infrastructure 
Day-to-day support, troubleshooting and proactive maintenance that keep client systems running smoothly.Tobias GillottIT Engineer 
Hands-on support for business IT systems, fixing issues and keeping day-to-day operations reliable.Jamie WoodIT Engineer 
Proactive support and troubleshooting that keep systems secure, efficient and easy to use.Alex LeonardIT Engineer 
Responsive support, system maintenance and practical fixes that keep client IT running reliably.Sarah AttworthIT Engineer
IT support pricing in Bognor Regis
Clear prices, published up front.
Two packages for Bognor Regis businesses, billed per user, per month. Support is not metered, so nobody thinks twice before asking for help. Move the slider to see a starting monthly cost for your team.
Core support
£30 to £48per user, per month, plus VAT
For your team: from £600 a month
Reliable day-to-day IT without surprise bills.
- Unlimited helpdesk support
- 24/7 proactive monitoring
- Patching and endpoint protection
- Named engineers who know your setup
Most complete
Complete IT and security
£55 to £90per user, per month, plus VAT
For your team: from £1,100 a month
For businesses with compliance needs or sensitive client data.
- Everything in Core support
- Managed cyber security
- Microsoft 365 management
- Backup and disaster recovery
Rolling annual agreement. Licences and hardware are billed separately at cost. Estimates use the starting price of each range. See exactly what is included.
LOCAL IT SERVICES BOGNOR REGIS
IT support across Bognor Regis, from Aldwick to Felpham
From hospitality and tourism businesses on the seafront to care providers, schools and professional firms in the town, ATS provides managed IT support, cyber security and Microsoft 365 services that match how serious Bognor Regis businesses operate.
Most issues are resolved remotely. When something needs hands-on attention, an engineer comes to you from our Arundel office, about twenty minutes along the coast, whether you are in the town centre, Aldwick, Felpham or Pagham, or inland in the Bersteds, Yapton and Barnham.
Support is a fixed monthly price from £30 per user plus VAT, and our IT support pricing is published in full. We also look after businesses nearby in Middleton-on-Sea, Chichester and Arundel, and across the county: see our IT support across Sussex.
- Hospitality and tourism
- Care providers
- Schools and education
- Professional services firms
Where we work around Bognor Regis
Nearest ATS officeArundel, about 20 minutes along the coast
- Town centreOffices and shops
- SeafrontHospitality
- Aldwick
- Felpham
- Pagham
- North Bersted
- South Bersted
- Elmer
- Flansham
- Yapton
- Barnham
- Eastergate
- Middleton-on-Sea
- Chichester
- Arundel
Engineers come to Bognor Regis from our Arundel office when a problem needs hands-on attention.
Nearest office
Our Arundel office, about 20 minutes from Bognor Regis
- Office15 Old Printing House Square, Tarrant Street, Arundel BN18 9JH
- Phone01903 255 159
- Helpdesk hours9am to 5.30pm on working days
For proactive IT support in Bognor Regis, call our team or book a free IT review. Managed IT services are priced per user, with every rate published on our IT support pricing page.
Bognor Regis IT support at a glance
| IT support in Bognor Regis | At a glance |
|---|---|
| Monthly support | From £30 per user per month (Core) or £55 per user per month (Complete IT and security), on a rolling annual agreement |
| Ad hoc work | £100 an hour, £340 a half day or £650 a day |
| Helpdesk hours | 9am to 5.30pm on working days, with urgent out-of-hours support when you need it |
| Response | Calls answered by our own engineers; logged tickets picked up in under 15 minutes on average |
| Nearest office | Arundel, about 20 minutes from Bognor Regis along the coast, 01903 255 159 |
| Established | 2015, now supporting 100+ businesses |
| Areas covered | Bognor Regis, Aldwick, Felpham, Pagham, the Bersteds, Elmer, Yapton and Barnham |
| Accreditations | Cyber Essentials certified, Microsoft Partner |
All prices exclude VAT. Full details on our IT support pricing page.
Free No obligation Senior engineer 30 minutes
Start a more proactive
IT partnership
Calm, structured support. Strategic guidance. A managed IT and cyber security partner Bognor Regis businesses rely on for the long term.
IT Support Bognor Regis
- Review WiFi, devices and network infrastructure
- Benchmark Microsoft 365 and security posture
- Assess backup, recovery and operational continuity
- Map a clear, costed IT & security roadmap
Cyber Essentials Certified
Microsoft Partner
If it is urgent, call us on 01903 255 159.
FAQ
IT Support Bognor Regis: common questions
ATS Connection provides IT support, managed IT services and cyber security to businesses across Bognor Regis, from the town centre and seafront to Aldwick, Felpham, Pagham and the Bersteds, with engineers on site from our Arundel office when needed.
What IT support services does ATS provide in Bognor Regis?
We provide managed IT support, Microsoft 365 management, cyber security, backup and recovery, device management, connectivity, VoIP phones and strategic IT reviews for Bognor Regis businesses.
Do you provide managed IT services in Bognor Regis?
Yes. With managed IT services we take ongoing responsibility for your IT for a fixed monthly fee: helpdesk, monitoring, patching, security, Microsoft 365 and backup, looked after by named engineers who know your setup. Core support starts at £30 per user per month plus VAT. See what is included on our managed IT services page.
Does ATS support Microsoft 365?
Yes, Microsoft 365 management is a core specialism. We look after licensing, identity, Teams, SharePoint, email security and day-to-day administration.
Can ATS help with cyber security?
Yes. We deliver layered cyber security including MFA, EDR, email protection, awareness training and Cyber Essentials certification support.
Can you support hospitality and care businesses?
Yes. We look after the WiFi, devices, email and phones that hospitality venues and care providers depend on, with monitoring that catches problems before they hit a busy day.
How quickly can ATS respond?
When you call, you speak to one of our own engineers. Support tickets logged by email are picked up in under 15 minutes on average, by named engineers who know your setup.
Do you provide on-site support in Bognor Regis?
Yes. Most issues are fixed remotely, and our Arundel office is about twenty minutes along the coast, so an engineer can come on site when a problem needs hands-on attention. Whether visits are included depends on your package, and we set that out in your quote.
How much does IT support cost in Bognor Regis?
Core support is £30 to £48 per user per month and Complete IT and security is £55 to £90 per user per month, both on a rolling annual agreement. Ad hoc work is £100 an hour, £340 a half day or £650 a day. Licences are billed at cost and all prices exclude VAT. Full details are on our IT support pricing page.
What are your support hours?
Our helpdesk is open from 9am to 5.30pm on working days, and urgent out-of-hours support is available when you need it. Monitoring runs around the clock.
Can ATS replace our current IT provider?
Yes. We run a structured handover with your outgoing provider, document your systems and take over monitoring and support so your team can keep working throughout.
Which areas around Bognor Regis do you cover?
All of Bognor Regis, including Aldwick, Felpham, Pagham, North and South Bersted, Elmer and Flansham, plus Middleton-on-Sea, Yapton, Barnham and the rest of West Sussex.
Free • 12 minutes • Written PDF report
Who actually holds the keys to your systems?
List the systems your business runs, answer plain-English questions about how they are controlled, and get a report with a red, amber and green rating for every area and what to fix first. Nothing on your systems is touched.
Cyber Essentials certified · Microsoft Partner · rated 5.0 on Google
