IT Support Gosport & surrounding areas
Managed IT Support for Businesses in Gosport
Gosport sits at the end of a peninsula, and some providers quietly price that into their response times. Most IT support does not need a van: monitoring, patching and helpdesk work happen remotely, and our average response is under fifteen minutes.
Tenant · Policies · AccessMicrosoft 365 governance
Operational monitoringNetworks · 24/7
100+
Sussex, Hampshire & UK businesses supported
< 15 min
Average support response
98%
First-contact resolution
Since 2015
Supporting UK businesses
LOCAL POSITIONING
IT support for Gosport, on the same terms as everywhere else
Gosport businesses are spread along the peninsula: shops and offices in the town centre, practices in Alverstoke and Lee-on-the-Solent, and firms on the Daedalus site and around the marinas. We support them from our office on Northgate in Chichester, and most problems are fixed remotely, so being at the end of the peninsula makes no difference to how quickly we pick up.
You get a named engineer, an unlimited helpdesk with no per-ticket charges, and published prices from £30 per user a month, excluding VAT, so you can see the cost before you call.
- Named local engineers
- Strategic IT guidance
- Proactive, not reactive
- Fast, accountable support
THE REALITY
Where IT starts slowing a Gosport business down
It is rarely one big failure. More often it is small things piling up: a shared login nobody changed when someone left, a laptop that has not updated in months, broadband that drops at the wrong moment, and a supplier who takes a day to call back. When a team relies on its systems all day, those gaps cost time and patience. These are the problems we are usually asked to fix first.
Reactive support & recurring issues
Weak onboarding / offboarding
Unmanaged devices
Cyber security gaps
Connectivity instability
Supplier fragmentation
Backup uncertainty
Poor visibility & monitoring
IT SERVICES FOR GOSPORT BUSINESSES
Managed IT & cyber security services for businesses in Gosport
Pick the parts you need. A practice might start with managed support and phones, an office with Microsoft 365 and security. Either way it sits with one team and one number to call.
Managed IT Support
Day-to-day help for your whole team, plus patching, monitoring and a proper set-up for every new starter.
24/7 Monitoring
Unlimited Helpdesk
Onboarding & Offboarding
Device Management
Cyber Security
Endpoint protection, email filtering and secure sign-ins, run by a team that holds Cyber Essentials itself.
EDR / MDR
Cyber Essentials
Endpoint Security
Firewalls
Cloud Security
Microsoft 365
Your Microsoft 365 licences, mailboxes, Teams and SharePoint managed and kept secure, without the admin landing on you.
Teams
SharePoint
Licensing
Microsoft Management
VoIP & Connectivity
Full fibre broadband, leased lines, Wi-Fi and VoIP phones, looked after by the same people as your IT.
Cloud PBX
Teams Calling
Business Broadband
Leased Lines
VoIP Telephony
Backup & Recovery
Backups of Microsoft 365 and your key systems, held separately and checked so a restore works when you need it.
Immutable Backup
Disaster Recovery
Microsoft 365 Backup
Yearly Retention
Cloud Services
Remote access and cloud services set up securely for staff who work between sites or from home.
Azure
Remote Working
Cloud Security
Microsoft
Google Workspace
100+
Businesses supported
<15 min
Average ticket pickup
2015
Established
BUSINESS OUTCOMES
What changes once we look after your IT
Fewer interruptions, faster fixes and a monthly cost that stays the same.
- One local team for IT, broadband and phones
- Problems spotted by monitoring before staff notice
- The same support at work, at home or between sites
- Microsoft 365 and email secured
- Starters and leavers set up and closed down properly
- A fixed monthly price you can plan around
OUR OPERATING MODEL
How we take over your IT
Four steps, planned so the business keeps running while we do it. There is more on how switching IT provider works.
01
Assess & audit
We look at your devices, Microsoft 365, broadband, phones and backups, and give you a straight list of what needs attention.
02
Secure & standardise
We fix the urgent issues first, then bring every device and account up to one standard, at times that suit you.
03
Support & monitor
Your team gets one helpdesk, 9am to 5.30pm on working days, with urgent out-of-hours support and 24/7 monitoring in the background. Engineers come on site in Gosport when a job needs it; whether visits are included depends on your package.
04
Review & improve
Regular reviews of risks, renewals and upcoming costs, so there are no surprises at budget time.
WHY GOSPORT BUSINESSES CHOOSE ATS
What you can expect from us
Plain answers, quick fixes and people who know your setup.
No surprise bills
Published prices and no per-ticket charges, so a busy month does not cost more.
Microsoft 365 handled
Licences, mailboxes, Teams and sign-in security looked after by a Microsoft Partner.
Problems caught early
24/7 monitoring watches devices, backups and security alerts in the background.
Sensible security
Protection that fits the size of your business, from a team that is Cyber Essentials certified.
Quick to pick up
An average response under 15 minutes, and 98% of issues resolved at first contact.
People who know you
Named engineers who know your systems, so nothing needs explaining twice.
Case study · Gosport
One local team for a Gosport vet practice
Neighbourhood Vet is an independently owned veterinary practice in Gosport with 13 staff. For the past year ATS has looked after their full IT setup: day-to-day support, cyber security, backups and compliance, full fibre broadband and VoIP phones. There is more on our IT support for veterinary practices.
- 13 staff
- Gosport, Hampshire
- ATS client for a year
- IT, cyber, broadband & VoIP
What they needed
- Systems 13 staff can rely on all day
- Client and clinical records kept secure
- Broadband and phones that keep the practice running
- IT that keeps up as the practice grows
What ATS provides
- Full managed IT support
- Cyber security, backups and compliance
- Full fibre (FTTP) broadband and VoIP phones
- One local team for everything
ATS Connection looks after the full IT setup for our veterinary practice, including day-to-day IT support, cyber security, broadband and VoIP. With 13 staff relying on our systems throughout the day, reliability is really important to us. The ATS team is responsive, easy to deal with and proactive in helping us prevent problems rather than just reacting when something goes wrong. Having one local team managing everything has made things much simpler and gives us real confidence in our systems.
Adrian Ward MRCVSNeighbourhood Vet, Gosport
LOCAL IT SERVICES GOSPORT
IT support across Gosport and the Solent coast
We support practices, professional firms, growing SMEs and businesses with more than one site across Gosport, Alverstoke, Lee-on-the-Solent, Bridgemary and Rowner, and on to Fareham. Across the harbour we also provide IT support in Portsmouth, and to the east in Havant.
Support is a fixed monthly price from £30 per user, excluding VAT, and our IT support pricing is published in full, so you can see the cost before you speak to anyone.
- Professional services firms
- Hybrid & multi-site teams
- Growing SMEs & scale-ups
- Practices and clinics
Gosport IT support at a glance
| IT support in Gosport | At a glance |
|---|---|
| Monthly support | From £30 per user per month (Core) or £55 per user per month (Complete IT and security), on a rolling annual agreement |
| Ad hoc work | £100 an hour, £340 a half day or £650 a day |
| Helpdesk hours | 9am to 5.30pm on working days, with urgent out-of-hours support when you need it |
| Average response | Under 15 minutes, with 98% of issues resolved at first contact |
| Nearest office | Freedom Works, Metro House, Northgate, Chichester PO19 1BJ, 01243 960600 |
| Areas covered | Gosport town centre, Alverstoke, Lee-on-the-Solent, Bridgemary, Rowner and Hardway, plus Fareham and Portsmouth |
| Gosport client | Neighbourhood Vet: full IT support, cyber security, backups, broadband and VoIP for 13 staff |
| Established | 2015, now supporting 100+ businesses |
| Accreditations | Cyber Essentials certified, Microsoft Partner |
All prices exclude VAT. Full details on our IT support pricing page.
Free • No obligation • Senior engineer • 30 minutes
Talk to us about IT support in Gosport
Book a free 30-minute review with a senior engineer. We will check your devices, Microsoft 365, broadband and backups, and tell you what we would change.
IT Support Gosport
- Review WiFi, devices and network infrastructure
- Benchmark Microsoft 365 and security posture
- Assess backup, recovery and operational continuity
- Map a clear, costed IT & security roadmap
If it is urgent, call us on 01903 255 159.
What clients say
Rated 5.0 on Google by our clients.
★★★★★
We have been with ATS Connection for years and they have always been reliable. Fast, efficient, and they really know their stuff.
MichelleNorthgate PropertiesGoogle ★ 5.0
★★★★★
Their proactive IT support has saved us a lot of headaches. We can focus on growing our business knowing our IT is sorted.
VickyCallatech EngineeringGoogle ★ 5.0
★★★★★
ATS Connection has been a huge help. Whenever we run into IT issues, they are always there to resolve things quickly.
NicholasNorfolk Arms HotelGoogle ★ 5.0
FAQ
IT support Gosport: common questions
We provide managed IT support, Microsoft 365 management, cyber security, backup and recovery, device management, connectivity and strategic IT reviews for Gosport businesses.
Yes. We manage licences, mailboxes, Teams, SharePoint and sign-in security as a Microsoft Partner, so the day-to-day admin does not land on your team.
Yes. We cover multi-factor authentication, endpoint protection, email filtering and staff awareness training, and we can help you get Cyber Essentials certified.
Our average response time is under 15 minutes, and 98% of issues are resolved at first contact by an engineer who knows your setup.
Yes. Most support is done remotely, and an engineer comes on site in Gosport when a job needs hands on, such as a hardware fault, network install or office move. Whether on-site visits are included depends on your package, and we set that out in your quote.
Yes. We secure laptops, phones and Microsoft 365 so staff get the same protection and support at work, at home or between sites.
Yes. We run a structured handover covering documentation, knowledge transfer and a settling-in period, planned so your team can keep working throughout.
We support practices, professional services firms, SMEs and growing businesses across Gosport, Hampshire and the wider UK, including Neighbourhood Vet in Gosport.
Our Core support is £30 to £48 per user per month and Complete IT and security is £55 to £90 per user per month, on a rolling annual agreement. Ad hoc work is £100 an hour, £340 a half day or £650 a day. All prices exclude VAT, and our IT support pricing page has the full breakdown.
Our helpdesk is open from 9am to 5.30pm on working days, with urgent out-of-hours support when you need it. Monitoring runs around the clock.
All of Gosport, including the town centre, Alverstoke, Lee-on-the-Solent, Bridgemary, Rowner, Elson and Hardway, and on to Fareham. We also look after businesses across the harbour in Portsmouth, in Havant and on Hayling Island, and remote support works the same wherever your team is.
Free • 12 minutes • Written PDF report
Who actually holds the keys to your systems?
List the systems your business runs, answer plain-English questions about how they are controlled, and get a report with a red, amber and green rating for every area and what to fix first. Nothing on your systems is touched.
Cyber Essentials certified · Microsoft Partner · rated 5.0 on Google
